FAQ

Yes, since all of our pieces are custom made, we’re happy to adjust the length, sleeves, neckline, or other details to match your preferences. Just let us know what you’d like—we’ll make it for you.

Our garments are made to measure for the best fit, tailored to your exact measurements and preferences. You can provide sizing in two ways—both are fine, so just choose what’s most convenient:

Option 1: Custom Size (no extra fee)

Share your bust, waist, hips, height, and weight. It’s simple—we’ll send you a guide!

Option 2: Standard Size

Refer to the size chart on the product page and double-check your choice. For best results, we also recommend sharing your usual size (e.g., US 6, UK 14), plus your height and weight.

Whether you select Custom or Standard Size, we still rely on your measurements for the most accurate fit.

We also offer color and design customization—feel free to tell us your ideas!

Yes, all of our linen has been pre-washed to soften the fabric and reduce shrinkage. It’s ready to wear and gets softer with every wash.

For non-embroidered pieces, production takes about 7 business days. For embroidered items, please allow 10–14 days, as each design is hand-embroidered with care and precision.

Shipping time to the US is typically 8–12 days, and to other countries, it ranges from 10–15 days.

Yes, we love creating personalized pieces. If you have a specific embroidery pattern or design in mind, feel free to send us a photo or sketch—we’ll go over the details with you and provide a quote based on your request.

Since each piece is made to your measurements, it should fit well. As this is a custom-made item, all sales are final. However, we do accept returns if:
- The item does not match the measurements you provided
- It is unworn, unwashed, and has all original tags intact
- It is returned to our studio in Hanoi, Vietnam
- It arrives within 14 days of delivery
- You cover the return shipping cost to Vietnam
If there’s an issue, please contact us—we’re here to help.